trinity-users@lists.pearsoncomputing.net

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Month: January 2017

Re: [trinity-users] kmail can't send mail to my mail provider's SMTP server

From: Baron <baron@...>
Date: Tue, 24 Jan 2017 20:02:45 +0000
On Tuesday 24 January 2017 19:00:51 Slávek Banko wrote:
> Dne út 24. ledna 2017 Leslie Turriff napsal(a):
> > 	Since migrating from my dying laptop to my new desktop machine,
> > kmail refuses to send mail to my mail provider's servers, forcing
> > me to use their webmail interface (yuk).  I have tinkered with
> > the kmail configuration to no avail, and I've even tried copying
> > the old kmailrc file over the new; but nothing works. Currently,
> > when I attempt to upload mail, I see this message in the status
> > area:
> >
> > "Unrecognized transport protocol. Unable to send message."
> >
> > During my struggles, I also saw, in a separate window, the
> > attached security failure message. I have also attached snapshots
> > of my SMTP configuration, and this link points to setup
> > instructions for my mail provider's SMTP server:
> >
> > http://email.about.com/od/Accessing-Mail-com/f/Mail-com-SMTP-Serv
> >er-Set tings.htm
> >
> > 	Neither of these messages gives me enough detail about the
> > problem to know how to proceed.  I suspect something is corrupted
> > in the kmail config, but deleting and replacing the Sending entry
> > hasn't helped, nor has replacing the entire file with the working
> > one from the old machine. mail.com has suggested that I change
> > from using pop3 to imap (like that would help), and
> >
> > > Please be advised to correct your server setting by using the
> > > information below:
> > >
> > > For IMAP Server:
> > >
> > > Incoming:
> > > [snip]
> > > Outgoing:
> > > Server: smtp.mail.com
> > > Port: 587
> > > Encryption: STARTTLS
> > >
> > > If "STARTTLS" is not available, please use the protocol "TLS".
> > > If this option is also not available simply activate
> > > "Encryption".
> >
> > which has not helped.  Using kmail's "Check what the server
> > supports" sets TLS and PLAIN.  I'm guessing that TLS = STARTTLS,
> > and SSH = Encryption.  The config on my old system has SSH and
> > PLAIN set. Neither of these works on my new system. Any
> > suggestions are welcome.
> >
> > Leslie
>
> The correct combinations should be:
>
> port 25 + TLS
> port 465 + SSL
> port 587 + TLS
>
> Cheers

Might also need to set authentication to "Login"

-- 
Best Regards:
            Baron