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Month: January 2019

Re: [trinity-users] Random xorg & kernel errors, keep logging me out of TDE, and power management wonky

From: "Dr. Nikolaus Klepp" <office@...>
Date: Wed, 23 Jan 2019 08:44:38 +0100
Hi!

Attatchments gone missing. Could you please send /var/log/messages again?

Nik

Anno domini 2019 Tue, 22 Jan 21:37:31 -0800
 Hawke Robinson scripsit:
> Greetings,
> 
> First, THANK YOU SO MUCH FOR TDE! The horrible things they have done to
> KDE from 4.x onward seem unspeakably bad. I am so very grateful you
> revived this much more productive interface.
> 
> I am however having some trouble and not sure how much is TDE, video
> driver, touchpad/touchscreen driver, kernel, and/or other hardware
> driver issues. If it isn't TDE itself, I appreciate help isolating
> which components to tackle first.
> 
> I haven't figured out the causality yet, and it is random seeming but
> frequent. Periodically the little crash indicator red light icon shows
> up in the lower right corner of taskbar. 
> 
> Sometimes the message when I mouse hover over the icon:
> "A problem in the xorg-x11-server-Xorg-1.20.1-5.1.el7 package has been
> detected". Other times it is something about a kernel error, and then
> before I can read more, I get logged out of TDE and brought to the
> login screen.
> 
> Also the screen will dim down considerably some times, seemingly
> randomly, appearing to be around 10-25% brightnness, but command line
> cranking it up to 1.0 barely raises it up. I have to fully reboot the
> system to get the screen brightness back to normal.
> 
> It _might_ (and I emphasize guessing heavily) coincide with multitouch
> on the touchpad, but really can't trigger it reliably. It usually
> happens faster if I am using the laptop, but sometimes I come back and
> it has logged itself out without my being there at all.
> 
> Sometimes it seems to trigger the logout when I am using 2-finger or
> 3-finger scrolling on the touchpad. Sometimes the touchpad makes the
> mouse jump around. Other times it behaves just fine.
> 
> There is also a weird behavior if I accidentally click two fingers on
> the touchpad 3-4 Konsole screens appear, and I click on the X in upper
> right hand corner of each window to close, when I click on the 2nd to
> last one, 3 more appear!  The only way to stop that is to type "exit"
> in each rather than using the mouse.
> 
> Weird behaviors, but seem interconnected somewhat?
> 
> Everything else seems to be working well though I haven't tried any 3d
> tests yet.
> 
> The "Automatic But Reporting Tool" shows "My (0)" and "System (4) but
> in the right hand column shows "No problems detected!".
> 
> I'm not sure where to begin as far as logs that might be useful, so
> could use a little guidance. There is a lot of whitenoise (to me at
> least) on the logs, so suggestions would be appreciated.
> 
> This is a very new 2 in 1 laptop, and I wonder if it has anything to do
> with the drivers between the touch screen (which I only rarely use) and
> the touchpad (use a lot), and/or something with the video drivers. But
> I'm totally shotgunning here.
> 
> 
> Specifications information here:
> http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
> 
> Also at end of posting linked above are log outputs 
> from /var/log/messages, tdm.log, Xorg.0.log, ~/.xsession-error, etc.
> 
> 
> Appreciate help isolating the issues or if this is common/known issue
> on this new hardware, any known fixes or workarounds to try.
> 
> Thanks kindly!
> 
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