On Wednesday 26 September 2012, Calvin Morrison wrote:
> On 25 September 2012 21:54, ant <aw30@...> wrote:
> > My parents, who are a bit visually impaired (and in their 90s), have
> > managed (somehow) to wipe out some bits of kmail, probably by dragging
> > bits of window edges around. It's a bit difficult to discover, because I
> > can't easily get to their computer, because they live a long way away, so
> > any reset instructions will have to be given by telephone.
> >
> > Is there any easy way (see above) of setting kmail back to its default
> > appearance without losing settings such as server type/passwords/filters?
> > Since they are using imap, I guess that folder lists will be  ok.
> >
> > cheers
> >
> > ant
> >
> > --
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> The kmailrc (located in .trinity/share/config/) Has a Geometry
> section. Maybe you could delete those lines. As you suggested though
> it may be difficult to instruct your parents how to do this. Do you
> have a way to vnc inh? that is what I recommend do. If you have ssh
> and VNC setup (if not now; but in the future) resolving problems is a
> bit less of a hassle ;)
>
> There may also be websites that offer similar functionality.
>
And if it is too complicated to install vnc and tweak it to find a local 
network behind a router you might look into teamviewer on www.teamviewer.com. 
It's most easy to set up.

Gerhard