On Tuesday 08 April 2014 15:52:34 Lisi Reisz wrote:
> On Tuesday 08 April 2014 15:43:29 Alexandre wrote:
> > > I have a client whose sound has suddenly died, after running
> > > well since the system was installed.  (Six months??  A bit
> > > more?)  The obvious explanations are user error (clicked
> > > something without realising) or dead hardware.
> > >
> > > She is running Debian Wheezy with TDE 3.5.13.2 on an oldish
> > > Dell laptop.  Since I haven't got the laptop here, I haven't
> > > got its specs.  I cannot have the laptop to work on for the
> > > moment, since she is using it a lot for now.
> > >
> > > All suggestions or explanations welcomed,
> > > Lisi
> >
> > Hi Lisi,
> >
> > At first, I think that checking that all of the on/off check
> > boxes in Kmix is a good option. Then, some laptops has a function
> > keys, on the same keys as F1, F..., where you can press FN+ (the
> > mute button) to turn on or off the sound. On some lappies, these
> > keys are driven by the software (in linux), or on older lappies,
> > it is directly controlled by the hardware, which is more
> > multi-platform friendly. 

This turned out to be the correct solution.  Thanks, Alexandre.  There 
was a row of small buttons along the near edge of the laptop, in 
front of the touchpad.  The owner had obviously touched it by 
mistake.

Lisi