Message: previous - next
Month: November 2014

Re: [trinity-users] KMail mail check failure

From: "Timothy Pearson" <kb9vqf@...>
Date: Mon, 10 Nov 2014 10:17:24 -0600
Hash: SHA224

> in the last 6-8 months I have been having occasional failure of mail check
> both interval and manual.
> The symptom is the bottom right progress bar shows constant movement with
> no
> percentage given and no new mail.Workaround is close kmail, reopen it go
> to
> Settings - Configure Mail - Accounts - Receiving - Modify - Apply (without
> editing anything) - OK and it downloads and will do so for 1~30 days and
> the
> same thing happens again.
> Doesn't matter which of 4 POP3 accounts I select to (not) modify - all
> then
> download
> Just open/close does not fix it nor TDE exit/new session or reboot.
> Machine
> normally runs 24/7
> Has persisted through a complete machine replacement (with the same
> ~.trinity/share/apps/kmail/mail directory and filters
> This is with KMail 1.9.10 (enterprise35.0.20100827.1168748) (Using Trinity
> on Debian 7 reported by synaptic as kmail-trinity
> The same setup had been working fine for some
> months beforehand
> Any ideas ?
> Regards
> John Campbell

I could get a much better idea of what is going on if, while KMail is
stuck, you gather a backtrace and post it to the list.

First, install the tdepim debugging symbols and gdb (sudo apt-get install
tdepim-trinity-dbg dbg).  Then try to get KMail to hang (apparently this
could take a while from what you describe).  When kmail hangs do this:
1. )Open a terminal
2.) sudo gdb --pid `pidof kmail`
3.) thread apply all bt
<post output to the list>
4.) q
5.) Close terminal, execute temporary workaround you described above


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