trinity-users@lists.pearsoncomputing.net

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Month: January 2015

Re: [trinity-users] desktop crashing

From: Michele Calgaro <michele.calgaro@...>
Date: Fri, 02 Jan 2015 12:54:53 +0900
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On 12/28/2014 08:15 AM, dep wrote:
> sorry to be such a bother, but as long as i'm bringing things up, here's one that has been an issue for a couple of
> years and survived into R14.
> 
> my desktop crashes, but in such a way as to not even be noticeable at first.
> 
> i have in lieu of wallpaper xplanet set up as a realtime moon phase indicator, updating hourly. the way i tell the
> desktop has crashed is that it doesn't update -- in this case it last refreshed at 10:30 a.m. yesterday. i believe
> that i was probably editing pictures at that time, though would not swear to it.
> 
> after it crashes, a right click on the desktop does not produce the expected menu. as it happens, kicker and
> everything else continues to function as expected -- in fact, it was just now that i noticed that the desktop
> itself had gone south.
> 
> i thought i'd look in the x error log, bit i see that the one i have, ~/.xsession-errors, is of an unspecified file
> type and won't open in a text editor (it reports its size as 500.0 k).
> 
> any idea if there's a log that might let me see what's going on here and if so what log it might be? bonus points,
> how i might restart the desktop without logging out and back in? extra bonus points, how i might fix it so it
> doesn't do this anymore? i'm running some flavor of ubuntu 12.04LTS -- i say some flavor because when i sought to
> upgrade a few days ago the ubuntu upgrader refused, citing third-party apps or a beta version of the opsys, or
> something; it didn't specify. i thought i had bog standard 12.04LTS on the machine but am apparently wrong.
> 
Hi,
sorry for the late reply. The desktop behavior is controlled by the kdesktop process.
When your desktop stops updating, from CLI type:
ps aux | grep desktop
and see if there is something like:
username      8414  0.4  0.7 260192 28956 pts/8    Sl   12:50   0:00 kdesktop

If not, kdesktop has crashed. You can type:
kdesktop & from CLI to restart it (or alternatively Alt-F2 and then kdesktop).

If this brings everything back in order, please let us know because we need some more advanced testing to understand
why and where kdesktop crashed.

Cheers
  Michele

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